Let Neuwark take care of your calls—answering questions, qualifying leads, booking appointments, and helping every caller.
AI phone assistant
Inbound customer call
Appointment support · 02:14
Caller
I need to move my appointment to Thursday afternoon.
Neuwark assistant
I have two times available. Would 2:30 PM work?
Availability
Checked
Appointment
Ready
Confirmation
Prepared
AI voice agents that don't just answer calls—they drive results across sales, support, and operations.
Convert and upsell on every call.
Resolve questions and spot upsell moments.
Score intent and route qualified buyers.
Collect feedback and surface trends.
Follow up on overdue balances.
Gather structured data through live calls.
Example call outcomes
Example scenario
Caller needs
A patient calls while the front desk is helping people in the clinic.
Neuwark handles
The agent answers common questions, checks availability, and books the appointment.
Next step
The patient receives confirmation and the team gets a structured call summary.
Example scenario
Caller needs
A homeowner needs urgent help while the team is working on another job.
Neuwark handles
The agent captures the issue, location, urgency, and preferred service window.
Next step
A qualified job request reaches the right technician without interrupting the worksite.
Example scenario
Caller needs
A client calls to compare services and find a suitable appointment time.
Neuwark handles
The agent explains approved service information and finds an available booking.
Next step
The calendar updates and the client receives the preparation details automatically.
Example scenario
Caller needs
A prospective buyer enquires about a listing after the agent has finished for the day.
Neuwark handles
The agent answers listing questions, captures buyer intent, and offers viewing times.
Next step
The opportunity enters the CRM with context and a confirmed next step.
Ready in 60 seconds
Anyone can get started—no coding skills required. Begin with a simple call flow and expand it as your team learns.
Choose a voice and language, add your business knowledge, and write a natural welcome message.
Set call rules, escalation paths, booking actions, and how summaries or transcripts reach your team.
Connect a Neuwark number or your existing phone system and start answering customers around the clock.
Use cases
Neuwark adapts to your workflows and connects to calendars, CRMs, phone systems, and the tools your team already uses.
Start freeAnswer inbound calls, understand why the customer is calling, and route them to the right person when needed.
Capture every enquiry, produce a clear transcript, and send your team a concise summary with next steps.
Resolve common questions 24/7 using your approved business knowledge, policies, and escalation rules.
Collect order details, check key information, and trigger the right workflow without keeping customers waiting.
Check live availability, schedule or move appointments, and send confirmations during the conversation.
Qualify leads, collect data, send reminders, run surveys, follow up payments, and automate your own call flow.
Integrations
Capture and retrieve the right data through calendars, CRMs, databases, native workflows, or API connections.
CRM
Calendar
Help desk
Phone system
Automation
API
Customer stories
Healthcare
A busy practice automated FAQs and appointment requests while keeping urgent calls on a clear human handoff path.
Read moreHome services
The AI captures the job, location, urgency, and preferred time—then sends a structured summary for fast follow-up.
Read moreProperty
Prospective buyers get immediate answers and can book a suitable viewing without waiting for an agent to call back.
Read moreFAQs
Have a workflow or compliance question that is not covered here? Talk it through with our team.
Book a demoThe best assistant is the one that works reliably in your real call flows. We make that easy to test: start with one workflow, listen to real conversations, measure the outcome, and expand when it earns your trust.
Conversation data is protected in transit and at rest. Deployment and data-residency requirements can be discussed during setup so the solution fits your organisation's privacy and compliance needs.
Neuwark builds and supports the orchestration layer that controls your agent's knowledge, call behaviour, actions, integrations, and human handoffs. That gives your team one clear place to manage the experience.
A working assistant can be configured in minutes. Production launch time depends on your knowledge, call flows, phone setup, and integrations, but most teams can test a focused use case very quickly.
You define what the assistant is allowed to do. When confidence is low or a request falls outside those rules, it can ask a clarifying question, arrange a callback, or transfer the caller to a human with the full context.
See how Neuwark automates calls, reduces strain on your team, and gives every customer a helpful answer—simply, efficiently, and around the clock.
